Shipping Policy

Last updated: May 2026

Thank you for shopping with Vanta. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Processing may take longer during weekends, holidays, product launches, or high-demand periods.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Estimated Shipping Time

Estimated delivery times vary depending on your location and the shipping carrier.

Typical delivery estimates:

• United States: 5–12 business days

• Europe: 6–15 business days

• United Kingdom: 6–15 business days

• Canada: 7–15 business days

• Australia & New Zealand: 7–15 business days

• Other international destinations: 7–20 business days

Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to customs processing, weather conditions, carrier delays, holidays, or other factors outside our control.

Shipping Rates

Shipping rates, if applicable, will be calculated and displayed at checkout before payment.

From time to time, Vanta may offer free shipping promotions. Any available shipping offer will be shown clearly on the product page or at checkout.

Tracking Information

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

Please allow 24–72 hours for tracking updates to appear after the tracking number is issued.

Customs, Duties, and Taxes

For international orders, customs duties, import taxes, VAT, or other local fees may apply depending on your country or region.

These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated at checkout.

Vanta is not responsible for customs delays or additional charges required by your local customs office.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is delayed, returned, or lost due to an incorrect or incomplete shipping address, Vanta is not responsible for reshipping costs or replacement fees.

If you notice an error in your shipping information, please contact us as soon as possible.

Lost or Delayed Packages

If your package appears to be delayed, please first check the tracking information provided by the carrier.

If your order has not arrived within the estimated delivery window, please contact us and we will help you review the shipment status.

Please note that we are not responsible for delays caused by customs, local carriers, incorrect addresses, or circumstances beyond our control.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

We will do our best to help, but once an order has been processed or shipped, we may not be able to make changes or cancel the order.

Contact Us

If you have any questions about your order or shipping, please contact us at:

louzhao17@gmail.com